Contact information

Contact Us

We’re always happy to help. Whether you have questions about a product, delivery, an existing order, or visiting one of our showrooms, our team is here to assist.

General Inquiries

For general questions, product information, or order assistance:
📧 info@mobleronline.ca
📞 1 (604) 676-1521

We aim to respond to inquiries within 2 business days.

Delivery & Scheduling

For delivery bookings, scheduling changes, or delivery-related questions:
📧 jbooth@mobleronline.ca

Our Delivery Manager will coordinate available delivery dates and provide updates once your order is ready.

Returns & Exchanges

If you need help with a return or exchange, please review our Return & Exchange Policy before contacting us.

Once you have reviewed the requirements, email info@mobleronline.ca with your order information. We’ll respond with the next steps for your specific order.

Out-of-Town Orders

If you are located outside our local Metro Vancouver delivery area and would like a shipping quote or have questions about available delivery options, please contact:

📧 info@mobleronline.ca
📞 1 (604) 676-1521

Assembly Services

For furniture assembly assistance, we recommend Assembly Guys . They provide professional furniture assembly services throughout the Lower Mainland.

Our Showrooms

Mobler Vancouver Showroom
📍 1275 West 6th Avenue, Vancouver, BC V6H 1A6
🚗 Free customer parking

Showroom Hours
Friday–Saturday: 10:00 a.m.–6:00 p.m.
Sunday: 11:00 a.m.–6:00 p.m.
Monday: 10:00 a.m.–6:00 p.m.
Tuesday–Thursday: Closed

Mobler Richmond Warehouse & Showroom
📍 2471 Vauxhall Place, Richmond, BC V6V 1Z5
🚗 Free customer parking

Showroom Hours
Tuesday–Thursday: 10:00 a.m.–5:00 p.m. — By Appointment
Friday–Saturday: 10:00 a.m.–5:00 p.m. — Walk-Ins Welcome
Sunday–Monday: Closed

Vancouver is our main showroom, with over 5,000 sq. ft. of furniture to explore. Our Richmond location combines our warehouse and showroom, with appointments available Tuesday through Thursday and walk-in shopping Friday and Saturday.