Contact information
Contact Us
We’re always happy to help. Whether you have questions about a product, delivery, or an existing order, our team is here to make your Mobler Online experience easy and enjoyable.
General Inquiries
For general questions, product information, or order assistance:
📧 info@mobleronline.ca
📞 1 (604) 676-1521
Our team responds within 2 business days (Tuesday–Saturday, 10 a.m.–5 p.m.).
Delivery & Scheduling
For delivery bookings, changes, or delivery-related questions:
📧 jbooth@mobleronline.ca
Our Delivery Manager will coordinate available delivery dates and provide updates once your order is ready.
Returns & Exchanges
If you need help starting a return or exchange, please review our
👉 Return & Exchange Policy
and contact us at info@mobleronline.ca once you’ve reviewed the requirements.
We’ll respond with next steps and instructions for your specific order.
Out-of-Town Orders
If you’re located outside our local delivery area (GVRD) and would like a shipping quote or have questions about delivery options, please contact:
📧 info@mobleronline.ca
📞 1 (604) 676-1521
Assembly Services
For assembly assistance, we recommend contacting assemblyguys.ca — they offer reliable and professional furniture assembly throughout the Lower Mainland.
Our Location
Mobler Online Showroom & Warehouse
📍 2471 Vauxhall Place, Richmond, BC, Canada
🕓 Hours: Tuesday–Saturday, 10 a.m. – 5 p.m.
🗓️ Closed Sunday and Monday
We encourage you to visit our showroom to explore our collection and speak with our team in person.
We’re Here to Help
Your satisfaction matters to us. Whether it’s a quick question or detailed guidance, don’t hesitate to reach out — we look forward to hearing from you!